Chandigarh, April 2016: bigbasket, India’s largest online supermarket enters Chandigarh, Mohali, Zirakpur and Panchkula launching its operations today. bigbasket offers convenient, one-stop online shopping for high quality products and fresh produce at competitive prices delivered right to the customer’s doorstep. Consumers can now buy groceries and household items by logging on to bigbasket.com and choosing Chandigarh Tricity as the location, or by downloading the Apple and Android compatible bigbasket app to place an order. The first 1000 customers will get 10% cash back for the first three months. bigbasket has about 2 million customers and currently receives approximately 32,000 orders each day.
Placing order at bigbasket is a very convenient process. With over 6000 items in Chandigarh Tricity, they offer a wide range of products which include fruits and vegetables, staples and groceries, household, personal care, imported and gourmet. bigbasket has the best service metrics in the country with 99% order accuracy and 99.8% on time delivery. They also offer three guarantees that the grocery industry has never heard of before – 10% of the bill value is refunded if the order is not delivered on time, 50% of the product value is refunded in case of a missing product and no questions asked return policy.
bigbasket aims at the Rs. 6000 crore turnover mark by 2018 from the current revenue of Rs. 1000 crore. Speaking on the occasion, Ms. Pallavi Palkar, Head – National Expansion, bigbasket, said: “Chandigarh is the 24th city we are entering into. We believe that given the customer profile, Chandigarh will soon become one of the most crucial northern cities for us. We are hoping our unique cash back guarantees of on time delivery, no questions asked return policy and 100% of the order are well received as they have been across the country”.
bigbasket will operate a central warehouse, from which all deliveries will be executed. The company operates its own logistics infrastructure for customer deliveries. All processes are backed by modern IT support to ensure error-free operations, and bigbasket has attained an on-time delivery rates of more than 99% and order fill rates in excess of 99.1% consistently. With a catalogue of over 20000 products including fresh fruits and vegetables, grocery and staples, meats, personal care, and home and kitchen products, bigbasket delivers everything a household may need. With guaranteed order fill rate and a no questions asked return policy, bigbasket is a preferred choice for today’s supermarket shoppers.
bigbasket.com was founded in December 2011 in Bangalore by a team of five – V S Sudhakar, HariMenon, Vipul Parekh, V S Ramesh and AbhinayChoudhari. The team has both offline and online retail experience, as they had earlier set up India’s first e-commerce site FabMart.com in 1999, and then established the Fabmall-Trinethra chain of more than 200 grocery supermarket stores in southern India. Bigbasket has grown into India’s largest online supermarket with over 14,000 products from over 1000 brands and presence in Bangalore, Hyderabad, Mumbai, Pune, Chennai, Delhi-NCR, Mysore and Coimbatore, with plans to expand to other cities soon. Our online food store offers a variety of products across various categories: Fresh Fruits & Vegetables, Grocery & Staples, Beverages, Bread,Dairy& Egg products, Branded Foods, Meat, Personal Care and Household products. We, at BigBasket.com, are excited about making life simpler and grocery shopping a breeze!